Fraktpolicy

At Stil Nordisk, we aim to provide a reliable and transparent shipping experience for all customers.
This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after your payment is confirmed.
You will receive a confirmation email once your order has been shipped.

2. Delivery Time

Estimated delivery time is 5–9 business days, depending on your location and local postal service capacity.
During peak seasons or due to customs procedures, deliveries may require additional time.

We will notify you by email if any significant delay occurs.

3. Shipping Costs

We offer free standard shipping on all orders.
No additional costs will be charged upon checkout.

4. Shipping Methods

Orders are delivered through trusted international logistics partners such as:

YunExpress (international forwarding)
Local postal services in your destination country

Final delivery is performed by the local carrier responsible for your area.

5. Tracking Information

Once your order has been shipped, a tracking number will be provided via email.
You can follow the shipment until it reaches your delivery address.

6. Incorrect Address Information

Please ensure all delivery details are accurate when placing your order.
If a package is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping costs.

7. Lost or Delayed Packages

If your package is delayed beyond the expected delivery window, please contact us at info@sko-nordisk.com.
We will contact the carrier and assist you in locating your order.

Jord Oslo is not responsible for delays caused by customs, weather conditions, or carrier issues outside our control.

8. Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at info@sko-nordisk.com, including your order number and photos of the product.

We will offer a replacement or a full refund, depending on your preference.

9. Undelivered or Unclaimed Packages

If a package is not collected from the pickup point and is returned to us, a handling fee may apply to cover reshipment or processing costs.

10. Contact Information

For any questions regarding shipping or delivery, please reach out to us:

📧 info@sko-nordisk.com
🏢 Stonevex LLC
1500 N Grant St STE N
Denver, CO 80203
USA

If you want, I can now generate the next policy:

✔ Refund & Return Policy
✔ Terms & Conditions
✔ Contact Us
✔ Legal Notice / Intellectual Property Rights